Everything you need to know

Selv-a is a structured thinking companion. It helps you explore reflections through guided questions, surface tradeoffs you might be avoiding, and leave with a clear next step. It does not tell you what to choose — it helps you see why you are stuck.

Anyone carrying a reflection that keeps going in circles. Whether it is a career move, a relationship question, or something you have been putting off, Selv-a gives your thinking structure so you can move forward with confidence.

Yes. Selv-a is available on iOS and Android. Download the app and start your first session in under two minutes.

Most sessions take under ten minutes. You can pause anytime and pick up where you left off. You will still receive a summary by email.

A flow is a short, structured sequence of questions designed to help you explore a specific reflection or theme. You answer at your own pace, and Selv-a generates personalized insights based on your responses. There are 77 curated templates covering career, relationships, identity, and everyday life — plus lighter self-quizzes you can share with friends.

Templates are pre-designed flows covering common reflections and themes — they are unlimited on every plan. Freeform reflections let you type your own dilemma and receive fully custom guidance. The Free plan includes 3 freeform reflections per month; Plus offers 10, and Pro is unlimited.

After completing a flow, you choose how you want your insights framed. Guided Reflection offers a compassionate, resonant perspective. Progressive Insights gives you structured, analytical observations. Devil’s Advocate challenges your assumptions with honest counter-questions.

During onboarding, a brief calibration estimates your thinking style across key personality dimensions. These traits personalize how Selv-a asks questions — for example, adjusting between structured tradeoff scenarios and open-ended exploration. Your profile evolves as you use the app. It is a lens, not a label.

A weekly snapshot that tracks your patterns, traits, and growth over time. After completing five check-ins — across reflections, journals, and mood entries — you unlock deeper weekly insights that help you see how your thinking evolves.

Yes. The Free plan gives you access to all 77 templates, 3 freeform reflections per month, 10 self-quizzes, mood tracking, and 30 days of reflection history. No credit card required.

Plus (€7.99/month or €69.99/year) raises your freeform limit to 10 per month, extends history to one year, adds the analytical dashboard and full Weekly Clarity Compass, and includes one streak shield per month. Pro (€14.99/month or €119.99/year) removes all limits, adds priority support, beta access, and three streak shields per month.

Yes. Upgrade, downgrade, or cancel from your profile settings. Changes take effect at the start of your next billing cycle.

Annual plans are charged once per year at a discounted rate. You save up to 27 % on Plus and up to 33 % on Pro compared to monthly billing.

All major credit cards, Apple Pay, and Google Pay through the App Store and Google Play. Selv-a does not store your payment details directly — billing is handled entirely by your app store.

Refunds follow the policies of your app store (Apple or Google). If you need help, contact our support team at hello@selv-a.com and we will guide you through the process.

Yes. Your reflections, journal entries, and personality insights belong to you. We do not sell your data, show ads, or use dark patterns. You can export or delete everything at any time.

Your account information (email, optional name), the content you create (flow answers, mood entries, journal notes), personality traits from calibration, and basic device data for notifications. We do not collect your phone number, home address, or payment card details.

Yes. Request a full data export from your profile settings. You will receive a download link by email, valid for 48 hours. The export includes your profile, reflections, mood entries, and activity history in JSON format.

Yes. You can delete your account from your profile settings. All your data is permanently removed. This action cannot be undone, so we recommend exporting your data first.

Selv-a works with a small number of trusted providers to deliver the service: AI providers for question generation and insights, Postmark for email, Expo for push notifications, and your app store for billing. We send only the minimum data necessary and never share your data for advertising. Full details are in our Privacy Policy.

AI generates personalized questions, surfaces tradeoffs, and offers different perspectives on your reflections. It adapts to your personality profile and reasoning patterns over time. AI shapes prompts — final choices are always yours.

The minimum necessary to generate your guidance: your flow answers (truncated for safety), mood context, personality traits, and flow metadata. If you include personal information in free-text fields, it may be processed. We recommend avoiding sensitive personal data in open responses.

No. Selv-a helps you see your thinking more clearly. It does not prescribe answers, make recommendations, or tell you what to do. The insight is yours — AI helps you reach it.

Yes. Over time, Selv-a learns how you reason — which question types resonate, which techniques help you most, and where your blind spots tend to appear. This personalization deepens with each session, but it never locks you into a fixed profile.

Selv-a supports 16 languages from day one, including English, Italian, Spanish, German, French, Portuguese, Dutch, Polish, Romanian, Turkish, Ukrainian, Arabic, Hindi, Japanese, Korean, and Chinese.

Yes. VoiceOver (iOS) and TalkBack (Android) are fully supported. The app uses dynamic type and scalable text, high-contrast design, and minimal visual noise. Flows are short enough to complete between commitments. If you have specific accessibility needs, write to us — we want to hear them.

You can log in with email and password, a magic link (passwordless), or through Google or Apple sign-in. Multi-factor authentication is available for added security.

Yes. Your account syncs across devices. Sign in on any iOS or Android device and your reflections, mood entries, and progress will be there.

Yes. After completing a flow, you can generate a compare link and send it to a friend, partner, or colleague. They take the same flow, and you both see where you align and where you diverge. Group Compare lets you do this with multiple people at once.

Yes. Coaches, facilitators, and founders use shared sessions for retros, strategy alignment, and group reflection. Contact us for team slots or facilitation support.

Yes. Once you have a 3-day streak and at least one completed flow, you can share your referral code. Each successful referral earns you 14 days of Pro access, up to two claims per month.

No. Selv-a is a reflection and decision-support tool. It does not diagnose, treat, or prescribe. It is not a substitute for professional mental health care. If you need clinical support, please consult a qualified professional.

Selv-a is not an emergency service. If you are in crisis or experiencing distress, please contact your local emergency services or a crisis helpline immediately. The app includes a safety notice with direct links to immediate help.

A real person replies within one business day. Email hello@selv-a.com with your question, screenshots, or voice notes. No bots, no ticket queues.

Try updating to the latest version of the app and restarting it. If the issue persists, email hello@selv-a.com with your device model and OS version. For subscription issues, check your App Store or Google Play settings first.